Shipping Policy

Deviorganics Groceries and Cold-Pressed Oil

At Deviorganics, we are committed to delivering your organic groceries and cold-pressed oils in the freshest and most efficient manner. Please review our shipping policy below to understand how we manage and process your orders.

Shipping Information

1. Order Processing:

• Order Confirmation: Once you place an order, you will receive an order confirmation email. This email confirms that we have received your order and are preparing it for shipment.
• Processing Time: Orders are typically processed within 1-2 business Hours. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods:

• Local Delivery: For customers within a certain radius of our warehouse, we offer a local delivery option. Local deliveries are usually completed within 1-2 business Hours.

3. Shipping Rates:

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• Expedited Shipping: Calculated at checkout based on the delivery address and weight of the order.
• Local Delivery: Flat rate of 50rs for orders under 400rs. Free local delivery for orders over 3000rs

Shipping Restrictions

1. Geographic Limitations:

• Domestic Shipping: We currently ship to addresses within [India, Bangalore ]. We do not ship to PO Boxes
• International Shipping: At this time, we do not offer international shipping. We hope to expand our services in the future.

2. Perishable Items:

• Perishable items such as fresh produce and dairy products are only shipped via expedited shipping to ensure they arrive in optimal condition. These items are packed with care and appropriate insulation to maintain freshness during transit.

Order Tracking

• Tracking Information: Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can track your order through the provided link.
• Delivery Updates: We will keep you updated on the status of your delivery. If there are any delays or issues, our customer service team will contact you promptly.

Delivery Issues

1. Incorrect Address:

• Please ensure that your shipping address is correct when placing your order. Deviorganics is not responsible for orders delivered to incorrect addresses provided by the customer.
• If you realize that you have entered the wrong address, contact our customer service team immediately. We will do our best to update the address if the order has not yet been shipped.

2. Lost or Damaged Packages:

• If your package is lost or arrives damaged, please contact us within 24 hours of delivery. We will work with the carrier to resolve the issue and ensure you receive your order in good condition.

Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer service team:

• By email: support@deviorganics.com

• By phone number: +919980833777

• Hours of Operation: [Business Hours]

Thank you for choosing Deviorganics for your organic grocery and cold-pressed oil needs. We are dedicated to providing you with the best service possible.